Parents in Portland, Oregon contend the school district’s attempt to launch online learning has been a “huge mess” that forced them to wait in long lines for hours to receive devices for their children.

“I got there at 9:00 and there was already a line and it looked kind of long, but I was like, ‘well that’s just the social distancing,’” Gina Erdmann, whose son attends 4th grade at Rosa Parks Elementary School, told KPTV last week.

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After three hours waiting in line, watching parents behind her abandon the effort, Erdmann finally received the Chromebook she came for.

“I wore a mask,” Erdmann said. “There were several people who were not wearing masks, and there was no level of social distancing.”

Parents sounded off about the ordeal on Facebook, with some calling it “the worst organized distribution event” and others describing the lines as “a huge mess.”

District officials are scrambling to distribute about 15,000 devices to Portland students without them as the district continues its rocky transition to online learning. At several schools, lines of parents stretched for blocks and ques of cars stretched for a third of mile as they waited for hours in 77-degree temperatures, OregonLive reports.

“Extremely high demand plus the need to strictly follow social practices means that there were longer wait times than we intended,” PPS spokeswoman Karen Werstein told the news site. “We are making our best effort to make the loaner computer process as quick and convenient as possible. We will learn from today and improve our process for tomorrow.”

Werstein said the district has distributed about 6,000 Chromebooks, including about 2,000 last week.

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At some schools, frustrated parents left empty-handed after waiting for hours for devices.

At Franklin High School, a resource officer policing the crowd gave parents a heads-up about the dwindling supply to save them from enduring the “trainwreck” any longer than necessary.

“You probably have better things to do,” the officer announced to parents through a loudspeaker. “You don’t have to wait in this trainwreck of a situation here. You can leave and come back next week and get a computer. It will be more peaceful — it probably won’t be as hot.”

District officials were forced to call off last Friday’s planned distribution to collect, sanitize and prep more devices for this week, though it’s unclear whether the situation has improved.

KATU reports the district resumed its efforts on Monday, the deadline state officials set for getting Oregon students on a “Distance Learning for All” plan.

Oregon Governor Kate Brown last week canceled classes for the remainder of the school year in an effort to control the spread of the coronavirus.